Our Policies
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Please provide at least 24 hours notice if you need to cancel or reschedule your appointment. Appointments cancelled with less than 24 hours notice may be subject to a fee.
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Clients who do not show up for thier scheduled appointment may be charged a no-show fee and will be required to provide a deposit for future appointments.
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If you arrive late, your service may need to be shortened or adjusted so I can stay on schedule for my next client. If you are more than 15 minutes late, your appointment will need to be rescheduled.
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My goal is for every client to leave my salon feeling happy and confident with thier hair. If you are not completely satisfied with your service, please contact me within 7 days of your appointment so we can discuss your concerns.
I am happy to make reasonable adjustments to the origianl service when appropriate. Adjustments must be scheduled in advance and are inteded to sdress concearns with the original service - not to provide a completley new or different service.
Please note refunds are not provided for a completed service. My priority is to listen to your concearns and work with you to find a solution.
Thank you for giving me the opprotunity yo make things right and for trusting me with your hair.